This Privacy Policy explains how PHP SOFTWARE COMPANY LIMITED (“we”, “us”, “our”, the “Publisher”) collects, uses, discloses and protects information when you download, install or use the mobile application Ask app for use with Siri (the “App”), including any related websites, support pages and services we operate (together, the “Services”).
The App is a voice-command guide and reference library. It lists more than 1,000 example commands and thousands of shortcut ideas collected for use with Apple’s Siri and Shortcuts features, includes a text translation helper, and includes an AI chat assistant. The App does not control Siri, does not connect to your Apple Account, and does not read the contents of your device.
By downloading or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the App and delete it from your device.
Please do not include passwords, financial account numbers, government identification numbers, health information or other sensitive personal data in translation text, chat prompts or support emails. We do not need it and ask you not to send it.
The following remain in the App’s local storage on your device and are not transmitted to us: your favourites and bookmarked commands, recent searches, in-app preferences and settings, local chat history where the feature retains it, and downloaded content packs. Deleting the App deletes this data. If you use iCloud device backup, a copy may exist in your own iCloud backup under your control and under Apple’s privacy policy.
| Purpose | Data used |
|---|---|
| Provide the App and its command library, search and browsing features | Device and technical data, usage data |
| Deliver the translation result you requested | Text you submit, language settings |
| Generate a reply from the AI chat assistant | Your prompt and the recent conversation context |
| Show advertising, including frequency capping and, with your permission, personalised ads | Advertising identifiers, device data, ad interaction data, coarse location |
| Measure ad performance and detect fraud or invalid traffic | Advertising identifiers, device and usage data |
| Understand which features are used so we can improve them | Usage data, device data, aggregated statistics |
| Diagnose crashes, fix bugs and improve stability and performance | Crash logs, diagnostic data, device data |
| Validate purchases and restore your “Remove ads” entitlement | App Store receipt / transaction data provided by Apple |
| Respond to support requests | Your email address and message content |
| Comply with law and enforce our Terms of Use | Any of the above, as strictly necessary |
We do not sell your personal information for money. Certain advertising practices may, however, be treated as a “sale” or “sharing” of personal information under some United States state privacy laws; see Section 10.
We do not disclose your information except as described below.
These parties act as independent controllers or as our processors depending on the service, are permitted to use the data only for the purposes described, and are governed by their own privacy policies. We encourage you to review them.
We may disclose information if we believe in good faith that it is reasonably necessary to comply with a law, regulation, subpoena, court order or lawful government request; to enforce our Terms of Use; to detect, prevent or address fraud, security or technical issues; or to protect the rights, property or safety of our users, the public or us.
If we are involved in a merger, acquisition, reorganisation, financing or sale of assets, information may be transferred as part of that transaction. We will require the recipient to honour this Privacy Policy or give you notice and a choice before your information becomes subject to a materially different policy.
The App is offered free of charge and is funded by advertising. Ads may be shown as banners, interstitials or rewarded placements.
If you are in the European Economic Area, the United Kingdom or Switzerland, you have the right to request access to your personal data; rectification of inaccurate data; erasure; restriction of processing; portability; and to object to processing based on legitimate interests or to direct marketing. Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal. You also have the right to lodge a complaint with your local supervisory authority.
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas or another state with comparable legislation, you may have the right to know what personal information is collected and how it is used and disclosed; to request deletion or correction; to obtain a portable copy; to opt out of “sale”, “sharing” or targeted advertising and of profiling with legal effects; and not to be discriminated against for exercising these rights. To opt out of targeted advertising, decline the ATT prompt and/or email us using the subject line “Do Not Sell or Share My Personal Information”.
Residents of Vietnam (Decree 13/2023/ND-CP on Personal Data Protection), Brazil (LGPD), Canada (PIPEDA) and other jurisdictions have comparable rights. We apply the protections in this Policy to all users regardless of location.
Email us at the address in Section 14 with the request and the device you used. Because the App has no user accounts, we may ask for information (such as your advertising identifier, purchase receipt or the email address you contacted us from) to verify the request and locate any relevant records. We respond within the period required by applicable law, generally within 30 days. There is no charge unless the request is manifestly unfounded or excessive. You may use an authorised agent where the law permits.
We are based in Vietnam and our service providers operate globally. Your information may therefore be processed in countries other than your own, including the United States and the European Union, whose data-protection laws may differ from those of your country. Where required, transfers out of the EEA or the UK are made under the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, or another lawful transfer mechanism, together with appropriate supplementary safeguards.
We use reasonable and appropriate technical and organisational measures to protect information, including encryption in transit (HTTPS/TLS), minimisation of the data we collect, access controls on our systems and reliance on established platform providers. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your device and your Apple Account secure.
The App is rated for general audiences and is not directed to children under 13 (or the higher minimum age applicable in your country, such as 16 in parts of the EEA). We do not knowingly collect personal information from children below that age. If you are a parent or guardian and believe a child has provided us with personal information, contact us and we will delete it promptly. Parents should note that the App contains third-party advertising and an AI chat feature, and should supervise use accordingly.
We may update this Privacy Policy from time to time to reflect changes to the App, our practices, or legal requirements. The revised version will be posted on this page with a new “Last updated” date, and will take effect when posted. For material changes we will provide additional notice where required, such as an in-app notice or a renewed consent prompt. Your continued use of the App after the revised Policy takes effect constitutes acceptance of it. Please review this page periodically.
If you have questions, requests or complaints about this Privacy Policy or our handling of personal data, contact us:
Please write “Privacy Request – Ask app for use with Siri” in the subject line so we can route your message correctly.